Terms of Sales

Article 1: object

These general conditions of sale or provision of services apply, without restriction or reservation, to all products and/or services offered for sale on www.laforetenchantee.be

The fact for a natural or legal person, to order on the Site implies full acceptance of these general conditions of sale. They are accessible at any time on the Site and shall prevail, where applicable, over any other version and over the Customer's own general conditions of purchase or others.

Article 2 – Price – Terms of payment

The prices in force are expressed including VAT, we reserve the right to postpone any new tax and rate increase.

The prices indicated are in Euros.

You must pay for all purchases when ordering, using the bank details indicated in the order confirmation email.

Article  3 - Complaints

Any complaint and/or dispute by the customer against the service must be made exclusively by e-mail to the address  contact@laforetenchantee.be  , at the latest 48 hours from their generating event (no receipt of contract more than 24 hours after the order or non-compliance of the contract within 24 hours of its receipt), under penalty of forfeiture.

Article  4 – withdrawal period

The customer has the right of withdrawal of 14 days. In case of return, the return costs are the responsibility of the customer, the items must be in their original packaging, unopened and undamaged, if this is not the case the refund will be refused.

If the total amount of the products of the final order is not taken into account for the reduction or free delivery costs, these will be deducted from the reimbursement of the returned products.

Article 5 – Intellectual and industrial property

By purchasing the contract, the customer becomes the holder of a non-exclusive license to use the contract. This license includes the right to use the contract for strictly personal use and within the framework of the customer's own private or professional activities. This right is non-transferable on the part of the customer. The customer can use and install only one copy of the contract received and download it on a single computer.

Any reproduction or representation, in whole or in part, for other purposes, in particular commercial, on any medium whatsoever is prohibited. Failure to comply with this prohibition constitutes an infringement which may engage the civil and criminal liability of the counterfeiter.

The contracts are protected by the legislation on the copyright and in a general way, on the intellectual property. No mention or use of trademarks, trade names, acronyms, logos, drawings or photos appearing on the Site may be made without our prior written consent. Any reproduction or use not previously and expressly authorized constitutes the offense of counterfeiting and is liable to civil and criminal prosecution. In addition, uses contrary to morality and morality cannot be subject to any authorization.

Article 6 – Liability

The contracts offered for sale have been subject to all the necessary care.

However, the client acknowledges and accepts that the models presented do not in any way constitute detailed legal advice.

The models are used under the full responsibility of the customer and for informational purposes only.

A contract must be adapted to the objectives pursued by the parties, taking into account their own legal constraints and particularities. It is strongly advised to use it only after consulting a specialist.

By using the contract, you renounce to question the responsibility of La forêt enchantée, its publishers or the author of the text, even in the event of weakness or inaccuracy, flagrant or not, of its content.

In any event, the liability of La forêt enchantée, its publishers, its partners and the authors is limited to reimbursement of the purchase price.

Article 7 – Privacy

We respect your privacy. We do not collect data without your consent. We invite you to consult our  privacy protection charter   for more information.

Article 8   – Delivery

If the customer receives his broken items, he must report it within 48 hours after delivery to the email address contact@laforetenchantée.be, after this time the items will not be refunded.

The Enchanted Forest cannot be held responsible if customs fees must be applied in your country of delivery, these fees will be the responsibility of the customer.

Article 9 – Invalidity – Force majeure – Applicable law and competent court

If for any reason a provision of these general conditions should be declared inapplicable, this inapplicability will not affect the application of the other provisions of the general conditions. The one deemed inapplicable is then replaced by the closest possible provision.

Neither La forêt enchantée, its publishers, nor the customer can be held responsible for any non-performance resulting from a case of force majeure, beyond their control, including in particular, without limitation, for medical reasons, cases war, riot, insurrection, transport disruption, import or export problem, strike, lockout, shortage, fire, earthquake, storm, of floods.

These general conditions are exclusively governed by Belgian law. In the event of a dispute, only the Courts of the judicial district of Brussels will be competent.